FAQ - Frequently Asked Questions

1 - IN WHICH MARKETS CAN I PURCHASE ONLINE?

Online purchases at CONSO may be made in Spain, United States, Germany, UK, France, Canada, Italy, Portugal, Greece, The Netherlands, Belgium, Ireland, Sweden, Finland, Denmark, Austria, Monaco, Luxembourg, Norway, Switzerland, Russia, Poland, Japan, Mexico, Australia, Romania, Czech Republic, Slovakia, Croatia, Bulgaria, Hungary, Estonia, Latvia, Lithuania, Malta and Slovenia. 


2 - ARE THE ONLINE SHOP PRICES AND THOSE IN MY USUAL CONSO SHOP IN NICE THE SAME?

The online shop prices are exactly the same as those in your usual shop, except when there is a special online offer with an additional discount. Additionally, the prices include the French VAT.


3 - WILL I RECEIVE THE SAME PRODUCT AS I SEE IN THE PHOTO?

Photos are taken with the highest quality to reflect every detail of each product. You may find differences in products in which the format of the raw materials and their manufacture affect the final results.


4 - CAN I RECEIVE PERIODIC INFORMATION BY E-MAIL ON CONSO SHOP'S LATEST PRODUCTS AND OFFERS?

To get all the latest news, conso-shop.com users can subscribe to a periodic newsletter with information on offers and new products. You can subscribe by creating an account.


5 - CAN I CANCEL MY SUBSCRIPTION TO THE CONSO SHOP NEWSLETTER?

In all the CONSO Shop e-mails you receive there is a link for you to cancel your subscription immediately.


6 - DOES CONSO SHOP HAVE CUSTOMER SERVICE?

Yes, you can contact us through the contact form, the chat widget or call our Customer Service line at +33 4 93 29 91 48 (Mon-Thu 8:00 to 18:00 - Fri 08:00 - 12:00).