Once your order has been shipped, you will receive an email with a tracking number. You can track the status of your delivery directly in the "My Account" section > "My Orders" > "Details."

If you have chosen not to create an account on our site, tracking of your order is available via the following address: https://conso-shop.com/en/guest-tracking

To place an order, simply browse our website, select the products you wish to purchase, and add them to your cart. Once you have made your selection, you can proceed to payment by following the on-screen instructions. We accept several secure payment methods, including credit cards and PayPal.

We accept several payment methods:

• Credit card (Visa, MasterCard)
• PayPal
• Bank transfer (upon request) All payments are secured through our encrypted payment platform.

Yes, we offer international shipping. Shipping fees and delivery times may vary depending on your location. For more details, please refer to our delivery page.

Delivery times depend on your location and the chosen delivery method. Generally, orders are shipped within 1 to 3 business days. You will receive a tracking number to follow your package once it has been shipped.

Yes, you have 14 days to return a product if it does not meet your expectations. The product must be in its original condition, unused, and in its original packaging. To make a return, please contact our customer service via the contact form on our website.

Important: The package must not be returned to a collection point, but to our postal address.

You can contact us via the contact form on our website or by phone at 04 93 29 91 48. We strive to respond to all inquiries within 24 hours.

Yes, all our products come with a 2-year legal warranty of conformity from the date of purchase. Some brands offer extended warranties, which we detail on the product pages.

If you wish to modify or cancel an order, please contact our customer service via the contact form on our website or by phone at 04 93 29 91 48 as soon as possible. If your order has not yet been shipped, we can make the necessary changes.

Yes, all the products we distribute are original manufacturer products. We only sell official products and are authorized agents of the brands we offer. You can buy certified and guaranteed items with confidence.

Yes, we work on marine and industrial engines, primarily in the Alpes-Maritimes and Var regions. Our intervention service travels on-site to diagnose and repair engines. To request a quote, simply send us a request including the engine's serial number so we can provide an accurate estimate for the intervention.

Yes, we have an engine rectification workshop that allows us to inspect and repair injectors, surface cylinder heads, repair valve seats or guides, surface blocks, or re-bore cylinders. We also perform repairs on marine and industrial engines in our workshop.