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Etablissements CONSO places great importance on protecting the personal data of its customers and prospects. The collection and processing of personal data via the CONSO Shop website are carried out in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection legislation.
The following elements aim to inform you about the methods of processing your personal data collected through the CONSO Shop website. By visiting the CONSO Shop website, you agree that the CONSO Shop website collects, processes, and uses the personal data mentioned below.
I. Identity of the Data Controller
The processing of personal data communicated on the CONSO Shop website is carried out under the responsibility of Etablissements CONSO, headquartered at 12 chemin de saquier, 06200 Nice (France), registered with the Nice Trade and Companies Register under number 958 804 015, acting as the data controller.
II. Legal Basis for Processing
We process your personal data based on your consent, the performance of a contract to which you are a party, or our legitimate interest in improving our services and providing you with relevant information.
III. Personal Data Collected
Etablissements CONSO collects and processes your name, surname, address, email address, password, date of birth, telephone number, connection data, browsing data, and order history. The mandatory or optional nature of the data is indicated during collection by an asterisk. Some data is collected automatically due to your actions on the site.
Information is collected when:
- You create your customer account "My Account";
- You place an order on the CONSO Shop website;
- You browse the CONSO Shop website;
- You contact our Customer Service;
- You write a review.
IV. Purposes of Processing
The information and personal data concerning you are used for:
- Validating your customer account, allowing you to use the services offered by the CONSO Shop website;
- Managing your order and our commercial relationships;
- With your explicit consent, sending commercial communications in the form of newsletters about CONSO Shop services and products that may interest you;
- With your explicit consent, sending special offers from CONSO Shop partners.
V. Recipients of Personal Data
The data collected on the CONSO Shop website is intended exclusively for Etablissements CONSO. It may be transmitted to subcontracting companies that Etablissements CONSO uses for the execution of services and orders, particularly for management, execution, processing, and payment.
VI. Data Retention Period
Personal data is retained for as long as necessary for the purposes for which it was collected, in accordance with legal and regulatory requirements.
VII. User Rights
In accordance with the GDPR, you have the following rights regarding your personal data:
- Right of access, rectification, and opposition;
- Right to erasure (right to be forgotten);
- Right to data portability;
- Right to withdraw your consent at any time.
To exercise these rights, submit your request either online via the "Contact Us" section of the CONSO Shop website or by mail to Etablissements CONSO, Customer Service, 12 chemin de saquier, 06200 Nice, indicating your name, surname, email address, and if possible, your customer reference. In accordance with current regulations, your request must be signed and accompanied by a photocopy of an identity document bearing your signature and specify the address to which the response should be sent.
VIII. Cookies
See the "Cookie Information" document available on the CONSO Shop website.
IX. Banking Data
For the purposes of paying for orders, banking details are collected and stored by our payment providers Braintree and Paypal. These providers comply with PCI-DSS requirements, an international security standard aimed at ensuring the confidentiality and integrity of cardholders' data, thereby securing the protection of card and transaction data.
X. Data Security
We implement appropriate technical and organizational measures to protect your personal data against any unauthorized or illegal access and against accidental loss, destruction, or damage.
XI. Data Transfer Outside the EU
If data is transferred outside the EU, we ensure that appropriate safeguards are in place to protect this data in accordance with GDPR requirements.
XII. Contact for Data Protection
For any questions related to the protection of your personal data, you can contact our Data Protection Officer (DPO) at the following address: postmaster [ a ] conso-shop.com.