Extract from the Terms and conditions (Article 6)
6.1 According to Article L121-20 of the French Consumer Code Law, the private individual consumer is given a cancellation deadline of fourteen days to return his goods to the vendor going into effect from the moment the order was delivered so that a replacement or refund can be executed without penalty, excepting the return fees. The period begins at the beginning of the first hour of the first day and ends at the end of the last hour of the last day of the period. If this period expires on a Saturday, Sunday or a holiday or holiday, it is extended until the next business day.
6.2 The products must be returned in perfect condition using the original, undamaged packaging. If necessary, it must be accompanied by all its accessories. If the previous obligations are not carried out, the Client will lose his right of withdrawal and the product will be returned to him at his expense.
6.3 Return fees are at the expense of the Client. The latter must be able to prove the return of the package by choosing a postal tracking option.
6.4 The refund will be made no later than 14 days after receipt of the withdrawal request.
6.5 Packages must be returned to the following address, along with a copy of the invoice and a letter stating your request:
12 chemin de Saquier